Cart
0
Terms & Conditions
Welcome to Kiswah Collectibles.
By accessing or using our website and purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
Kiswah Collectibles offers sacred, Kiswah-inspired decorative and spiritual products.
All products are intended for personal use, decor, and remembrance purposes only.
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
2. Nature of Products
-
Our products are Kiswah-inspired or collectible items unless explicitly stated otherwise.
-
Unless clearly mentioned, items are not official Kaaba Kiswah replacements, but inspired pieces meant for spiritual remembrance.
-
Due to the handcrafted or limited nature of some items, minor variations in color, design, or texture may occur. These variations are natural and not considered defects.
We handle all products with respect, care, and intention, honoring their spiritual significance.
3. Orders & Payments
-
All prices are listed in the applicable currency and are subject to change without prior notice.
-
Orders are confirmed only after successful payment.
-
We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or suspected misuse.
4. Shipping & Delivery
-
We aim to process and dispatch orders within the stated timeframe.
-
Delivery timelines may vary based on location, courier service, customs clearance, or unforeseen circumstances.
-
Kiswah Collectibles is not responsible for delays caused by courier services, customs authorities, or force majeure events.
Shipping charges, if applicable, will be clearly mentioned at checkout.
5. Returns, Exchanges & Refunds
Due to the sacred and collectible nature of our products:
-
Returns or exchanges are only accepted for damaged or incorrect items.
-
Any damage or issue must be reported within 48 hours of delivery, along with clear images or videos.
-
Items must be unused and in original packaging.
Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.
6. Product Care & Handling
Customers are responsible for handling products respectfully and with care.
We are not liable for damage caused by improper use, exposure to moisture, direct sunlight, or mishandling after delivery.
7. Intellectual Property
All content on this website — including text, images, logos, designs, and product descriptions — is the property of Kiswah Collectibles.
-
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
-
Use of our content without written permission may result in legal action.
8. Limitation of Liability
Kiswah Collectibles shall not be held liable for:
-
Indirect or incidental damages
-
Emotional, spiritual, or interpretative expectations beyond the physical product delivered
-
Any loss arising from misuse of the product
Our responsibility is limited strictly to the value of the purchased item.
9. User Conduct
By using this website, you agree:
-
Not to misuse, misrepresent, or exploit any part of our services
-
Not to engage in unlawful, abusive, or harmful activities on our platform
10. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.
We encourage users to review this page periodically.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in our operating jurisdiction.
12. Contact Information
For any questions regarding these Terms & Conditions, orders, or products, please contact us through the details provided on our Contact Us page.
Final Note
Our intention is always to serve with sincerity, transparency, and respect.
May Allah place barakah in every transaction and interaction.